Media Gateway
Start streaming
This starts the transcription of the audio stream.
Use in conjunction with the stop-streaming endpoint to control when transcription occurs for a given call. This allow you to prevent transcription of sensitive parts of a conversation, such as entering PCI data.
POST
Body
application/json
The Id of the agent on the call. Usually taken from Call Center CTI information.
Id of the customer on the call. Usually taken from Call Center CTI information.
The globally unique Id for the call, also sometimes called Unique Call Id (UCID). Must be in decimal form.
The media gateway platform or protocol you are using.
Available options:
siprec
, twilio
, amazonconnect
, genesysaudiohook
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