Media Gateway
Start streaming
Media Gateway
Start streaming
This starts the transcription of the audio stream.
Use in conjunction with the stop-streaming endpoint to control when transcription occurs for a given call. This allow you to prevent transcription of sensitive parts of a conversation, such as entering PCI data.
POST
/
mg-autotranscribe
/
v1
/
start-streaming
Authorizations
asapp-api-id
string
headerrequiredasapp-api-secret
string
headerrequiredBody
application/json
namespace
enum<string>
requiredThe media gateway platform or protocol you are using.
Available options:
siprec, twilio, amazonconnect, genesysaudiohook guid
string
requiredThe globally unique Id for the call, also sometimes called Unique Call Id (UCID). Must be in decimal form.
autotranscribeParams
object
siprecParams
object
twilioParams
object
amazonConnectParams
object
customerId
string
requiredId of the customer on the call. Usually taken from Call Center CTI information.
agentId
string
requiredThe Id of the agent on the call. Usually taken from Call Center CTI information.
Response
200 - application/json
autotranscribeResponse
object
isOk
boolean
errorMessage
string
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