Segments
Create a segment
Creates a new segment
to organize structured data extraction based on conversation metadata.
A segment consists of:
- Query logic that matches conversations based on metadata
- A set of structured data fields to extract from matching conversations
For example, you can create segments to:
- Extract problem details from support conversations
- Extract product and promotion info from sales conversations
POST
Body
application/json
Segment
Response
201
application/json
Segment created.
Segment