Structured Data Fields
Create a structured data field
Creates a new structured data field configuration that defines what information should be extracted from conversations.
This endpoint supports creating two types of structured data fields:
-
QUESTION type: Defines specific questions to be answered about the conversation Example: “Did the agent offer the correct promotion?”
-
ENTITY type: Defines entities to be identified and extracted Example: Product names mentioned in the conversation
These fields are used by the Structured Data API (/apis/autosummary/create-structured-data) to automatically extract the configured information from conversations.
POST
Body
application/json
Response
201
application/json
Structured data field created.
The response is of type object
.
The response is of type object
.
The response is of type object
.