{ "items": [ { "text": "Hello, I would like to upgrade my internet plan to GOLD.", "sender": { "role": "customer", "externalId": "123456" }, "messageId": "01GMXE90AEV7H3J4DPBDKB1R79", "createdTimestamp": "2021-11-23T12:13:16.853Z", "clientTimestamp": "2021-11-23T12:13:14.555Z" } ]}
{ "items": [ { "text": "Hello, I would like to upgrade my internet plan to GOLD.", "sender": { "role": "customer", "externalId": "123456" }, "messageId": "01GMXE90AEV7H3J4DPBDKB1R79", "createdTimestamp": "2021-11-23T12:13:16.853Z", "clientTimestamp": "2021-11-23T12:13:14.555Z" } ]}