Conversation Suggestions
Generate suggestions
Get suggestions for the next agent message in the conversation.
There are several times when this should be called:
- when an agent joins the conversation,
- after a message is sent by either the customer or the agent,
- and as the agent is typing in the composer (to enable completing the agent’s in-progress message).
Optionally, add a message to the conversation.
POST
Path Parameters
The identifier for a conversation.
Body
application/json
The parameters for getting suggestions for the next agent message.
A suggestions request with an optional message to add to the conversation
Response
200
application/json
Successfully fetched suggestions for the conversation
Suggestions for next agent message