Add multiple conversation metadata
curl --request POST \
--url https://api.sandbox.asapp.com/metadata-ingestion/v1/many-convo-metadata \
--header 'Content-Type: application/json' \
--header 'asapp-api-id: <api-key>' \
--header 'asapp-api-secret: <api-key>' \
--data @- <<EOF
{
"items": [
{
"externalConversationId": "id-1389",
"eventId": "eventId-1388",
"lobId": "1038",
"lobName": "manufacturing",
"groupId": "group59",
"groupName": "groupXYZ",
"agentRoutingCode": "route-13988",
"campaign": "campaign-A",
"deviceType": "TABLET",
"platform": "IOS",
"companySegment": [
"Sales",
"Marketing"
],
"companySubdivision": "operating",
"businessRule": "Apply customer's discount",
"entryType": "reactive",
"operatingSystem": "MAC_OS",
"browserType": "Safari",
"browserVersion": "14.1.2",
"attributes": [
{
"name": "attr1_name",
"value": "attr1_value"
},
{
"name": "attr2_name",
"value": "attr2_value"
}
]
},
{
"externlConversationId": "issue1390",
"eventId": "eventId-1268",
"lobId": "930",
"lobName": "retail",
"groupId": "store-93",
"groupName": "PlazaA",
"agentRoutingCode": "route-1983",
"campaign": "campaign-B",
"deviceType": "PHONE",
"platform": "ANDROID",
"companySegment": [
"SALES",
"FINANCE"
],
"companySubdivision": "operating",
"businessRule": "Apply customer's discount",
"entryType": "proactive",
"operatingSystem": "ANDROID",
"browserType": "Chrome",
"browserVersion": "103.0.5060.128",
"attributes": [
{
"name": "attr1_name",
"value": "attr1_value"
},
{
"name": "attr2_name",
"value": "attr2_value"
}
]
}
]
}
EOFimport requests
url = "https://api.sandbox.asapp.com/metadata-ingestion/v1/many-convo-metadata"
payload = { "items": [
{
"externalConversationId": "id-1389",
"eventId": "eventId-1388",
"lobId": "1038",
"lobName": "manufacturing",
"groupId": "group59",
"groupName": "groupXYZ",
"agentRoutingCode": "route-13988",
"campaign": "campaign-A",
"deviceType": "TABLET",
"platform": "IOS",
"companySegment": ["Sales", "Marketing"],
"companySubdivision": "operating",
"businessRule": "Apply customer's discount",
"entryType": "reactive",
"operatingSystem": "MAC_OS",
"browserType": "Safari",
"browserVersion": "14.1.2",
"attributes": [
{
"name": "attr1_name",
"value": "attr1_value"
},
{
"name": "attr2_name",
"value": "attr2_value"
}
]
},
{
"externlConversationId": "issue1390",
"eventId": "eventId-1268",
"lobId": "930",
"lobName": "retail",
"groupId": "store-93",
"groupName": "PlazaA",
"agentRoutingCode": "route-1983",
"campaign": "campaign-B",
"deviceType": "PHONE",
"platform": "ANDROID",
"companySegment": ["SALES", "FINANCE"],
"companySubdivision": "operating",
"businessRule": "Apply customer's discount",
"entryType": "proactive",
"operatingSystem": "ANDROID",
"browserType": "Chrome",
"browserVersion": "103.0.5060.128",
"attributes": [
{
"name": "attr1_name",
"value": "attr1_value"
},
{
"name": "attr2_name",
"value": "attr2_value"
}
]
}
] }
headers = {
"asapp-api-id": "<api-key>",
"asapp-api-secret": "<api-key>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {
'asapp-api-id': '<api-key>',
'asapp-api-secret': '<api-key>',
'Content-Type': 'application/json'
},
body: JSON.stringify({
items: [
{
externalConversationId: 'id-1389',
eventId: 'eventId-1388',
lobId: '1038',
lobName: 'manufacturing',
groupId: 'group59',
groupName: 'groupXYZ',
agentRoutingCode: 'route-13988',
campaign: 'campaign-A',
deviceType: 'TABLET',
platform: 'IOS',
companySegment: ['Sales', 'Marketing'],
companySubdivision: 'operating',
businessRule: 'Apply customer\'s discount',
entryType: 'reactive',
operatingSystem: 'MAC_OS',
browserType: 'Safari',
browserVersion: '14.1.2',
attributes: [
{name: 'attr1_name', value: 'attr1_value'},
{name: 'attr2_name', value: 'attr2_value'}
]
},
{
externlConversationId: 'issue1390',
eventId: 'eventId-1268',
lobId: '930',
lobName: 'retail',
groupId: 'store-93',
groupName: 'PlazaA',
agentRoutingCode: 'route-1983',
campaign: 'campaign-B',
deviceType: 'PHONE',
platform: 'ANDROID',
companySegment: ['SALES', 'FINANCE'],
companySubdivision: 'operating',
businessRule: 'Apply customer\'s discount',
entryType: 'proactive',
operatingSystem: 'ANDROID',
browserType: 'Chrome',
browserVersion: '103.0.5060.128',
attributes: [
{name: 'attr1_name', value: 'attr1_value'},
{name: 'attr2_name', value: 'attr2_value'}
]
}
]
})
};
fetch('https://api.sandbox.asapp.com/metadata-ingestion/v1/many-convo-metadata', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.sandbox.asapp.com/metadata-ingestion/v1/many-convo-metadata",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'items' => [
[
'externalConversationId' => 'id-1389',
'eventId' => 'eventId-1388',
'lobId' => '1038',
'lobName' => 'manufacturing',
'groupId' => 'group59',
'groupName' => 'groupXYZ',
'agentRoutingCode' => 'route-13988',
'campaign' => 'campaign-A',
'deviceType' => 'TABLET',
'platform' => 'IOS',
'companySegment' => [
'Sales',
'Marketing'
],
'companySubdivision' => 'operating',
'businessRule' => 'Apply customer\'s discount',
'entryType' => 'reactive',
'operatingSystem' => 'MAC_OS',
'browserType' => 'Safari',
'browserVersion' => '14.1.2',
'attributes' => [
[
'name' => 'attr1_name',
'value' => 'attr1_value'
],
[
'name' => 'attr2_name',
'value' => 'attr2_value'
]
]
],
[
'externlConversationId' => 'issue1390',
'eventId' => 'eventId-1268',
'lobId' => '930',
'lobName' => 'retail',
'groupId' => 'store-93',
'groupName' => 'PlazaA',
'agentRoutingCode' => 'route-1983',
'campaign' => 'campaign-B',
'deviceType' => 'PHONE',
'platform' => 'ANDROID',
'companySegment' => [
'SALES',
'FINANCE'
],
'companySubdivision' => 'operating',
'businessRule' => 'Apply customer\'s discount',
'entryType' => 'proactive',
'operatingSystem' => 'ANDROID',
'browserType' => 'Chrome',
'browserVersion' => '103.0.5060.128',
'attributes' => [
[
'name' => 'attr1_name',
'value' => 'attr1_value'
],
[
'name' => 'attr2_name',
'value' => 'attr2_value'
]
]
]
]
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json",
"asapp-api-id: <api-key>",
"asapp-api-secret: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.sandbox.asapp.com/metadata-ingestion/v1/many-convo-metadata"
payload := strings.NewReader("{\n \"items\": [\n {\n \"externalConversationId\": \"id-1389\",\n \"eventId\": \"eventId-1388\",\n \"lobId\": \"1038\",\n \"lobName\": \"manufacturing\",\n \"groupId\": \"group59\",\n \"groupName\": \"groupXYZ\",\n \"agentRoutingCode\": \"route-13988\",\n \"campaign\": \"campaign-A\",\n \"deviceType\": \"TABLET\",\n \"platform\": \"IOS\",\n \"companySegment\": [\n \"Sales\",\n \"Marketing\"\n ],\n \"companySubdivision\": \"operating\",\n \"businessRule\": \"Apply customer's discount\",\n \"entryType\": \"reactive\",\n \"operatingSystem\": \"MAC_OS\",\n \"browserType\": \"Safari\",\n \"browserVersion\": \"14.1.2\",\n \"attributes\": [\n {\n \"name\": \"attr1_name\",\n \"value\": \"attr1_value\"\n },\n {\n \"name\": \"attr2_name\",\n \"value\": \"attr2_value\"\n }\n ]\n },\n {\n \"externlConversationId\": \"issue1390\",\n \"eventId\": \"eventId-1268\",\n \"lobId\": \"930\",\n \"lobName\": \"retail\",\n \"groupId\": \"store-93\",\n \"groupName\": \"PlazaA\",\n \"agentRoutingCode\": \"route-1983\",\n \"campaign\": \"campaign-B\",\n \"deviceType\": \"PHONE\",\n \"platform\": \"ANDROID\",\n \"companySegment\": [\n \"SALES\",\n \"FINANCE\"\n ],\n \"companySubdivision\": \"operating\",\n \"businessRule\": \"Apply customer's discount\",\n \"entryType\": \"proactive\",\n \"operatingSystem\": \"ANDROID\",\n \"browserType\": \"Chrome\",\n \"browserVersion\": \"103.0.5060.128\",\n \"attributes\": [\n {\n \"name\": \"attr1_name\",\n \"value\": \"attr1_value\"\n },\n {\n \"name\": \"attr2_name\",\n \"value\": \"attr2_value\"\n }\n ]\n }\n ]\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("asapp-api-id", "<api-key>")
req.Header.Add("asapp-api-secret", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.sandbox.asapp.com/metadata-ingestion/v1/many-convo-metadata")
.header("asapp-api-id", "<api-key>")
.header("asapp-api-secret", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"items\": [\n {\n \"externalConversationId\": \"id-1389\",\n \"eventId\": \"eventId-1388\",\n \"lobId\": \"1038\",\n \"lobName\": \"manufacturing\",\n \"groupId\": \"group59\",\n \"groupName\": \"groupXYZ\",\n \"agentRoutingCode\": \"route-13988\",\n \"campaign\": \"campaign-A\",\n \"deviceType\": \"TABLET\",\n \"platform\": \"IOS\",\n \"companySegment\": [\n \"Sales\",\n \"Marketing\"\n ],\n \"companySubdivision\": \"operating\",\n \"businessRule\": \"Apply customer's discount\",\n \"entryType\": \"reactive\",\n \"operatingSystem\": \"MAC_OS\",\n \"browserType\": \"Safari\",\n \"browserVersion\": \"14.1.2\",\n \"attributes\": [\n {\n \"name\": \"attr1_name\",\n \"value\": \"attr1_value\"\n },\n {\n \"name\": \"attr2_name\",\n \"value\": \"attr2_value\"\n }\n ]\n },\n {\n \"externlConversationId\": \"issue1390\",\n \"eventId\": \"eventId-1268\",\n \"lobId\": \"930\",\n \"lobName\": \"retail\",\n \"groupId\": \"store-93\",\n \"groupName\": \"PlazaA\",\n \"agentRoutingCode\": \"route-1983\",\n \"campaign\": \"campaign-B\",\n \"deviceType\": \"PHONE\",\n \"platform\": \"ANDROID\",\n \"companySegment\": [\n \"SALES\",\n \"FINANCE\"\n ],\n \"companySubdivision\": \"operating\",\n \"businessRule\": \"Apply customer's discount\",\n \"entryType\": \"proactive\",\n \"operatingSystem\": \"ANDROID\",\n \"browserType\": \"Chrome\",\n \"browserVersion\": \"103.0.5060.128\",\n \"attributes\": [\n {\n \"name\": \"attr1_name\",\n \"value\": \"attr1_value\"\n },\n {\n \"name\": \"attr2_name\",\n \"value\": \"attr2_value\"\n }\n ]\n }\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.sandbox.asapp.com/metadata-ingestion/v1/many-convo-metadata")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["asapp-api-id"] = '<api-key>'
request["asapp-api-secret"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"items\": [\n {\n \"externalConversationId\": \"id-1389\",\n \"eventId\": \"eventId-1388\",\n \"lobId\": \"1038\",\n \"lobName\": \"manufacturing\",\n \"groupId\": \"group59\",\n \"groupName\": \"groupXYZ\",\n \"agentRoutingCode\": \"route-13988\",\n \"campaign\": \"campaign-A\",\n \"deviceType\": \"TABLET\",\n \"platform\": \"IOS\",\n \"companySegment\": [\n \"Sales\",\n \"Marketing\"\n ],\n \"companySubdivision\": \"operating\",\n \"businessRule\": \"Apply customer's discount\",\n \"entryType\": \"reactive\",\n \"operatingSystem\": \"MAC_OS\",\n \"browserType\": \"Safari\",\n \"browserVersion\": \"14.1.2\",\n \"attributes\": [\n {\n \"name\": \"attr1_name\",\n \"value\": \"attr1_value\"\n },\n {\n \"name\": \"attr2_name\",\n \"value\": \"attr2_value\"\n }\n ]\n },\n {\n \"externlConversationId\": \"issue1390\",\n \"eventId\": \"eventId-1268\",\n \"lobId\": \"930\",\n \"lobName\": \"retail\",\n \"groupId\": \"store-93\",\n \"groupName\": \"PlazaA\",\n \"agentRoutingCode\": \"route-1983\",\n \"campaign\": \"campaign-B\",\n \"deviceType\": \"PHONE\",\n \"platform\": \"ANDROID\",\n \"companySegment\": [\n \"SALES\",\n \"FINANCE\"\n ],\n \"companySubdivision\": \"operating\",\n \"businessRule\": \"Apply customer's discount\",\n \"entryType\": \"proactive\",\n \"operatingSystem\": \"ANDROID\",\n \"browserType\": \"Chrome\",\n \"browserVersion\": \"103.0.5060.128\",\n \"attributes\": [\n {\n \"name\": \"attr1_name\",\n \"value\": \"attr1_value\"\n },\n {\n \"name\": \"attr2_name\",\n \"value\": \"attr2_value\"\n }\n ]\n }\n ]\n}"
response = http.request(request)
puts response.read_body{
"errorCount": 1,
"results": [
{
"eventId": "5484e507-feaf-11ec-bfc1-fda566fa9333",
"error": "FAIL_BAD_PARAMS: ERROR: agent id cannot be blank"
},
{
"eventId": "fcf99667-feaf-11ec-a42e-11799134528c",
"error": ""
}
]
}{
"errorCount": 1,
"results": [
{
"eventId": "5484e507-feaf-11ec-bfc1-fda566fa9333",
"error": "FAIL_BAD_PARAMS: ERROR: agent id cannot be blank"
},
{
"eventId": "fcf99667-feaf-11ec-a42e-11799134528c",
"error": ""
}
]
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "401-01",
"message": "Unauthorized"
}
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "403-01",
"message": "Forbidden Response"
}
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "404-01",
"message": "Not Found"
}
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "409-01",
"message": "Conflict"
}
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "413-01",
"message": "Request Entity Too Large"
}
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "422-01",
"message": "Unprocessable Entity"
}
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "429-01",
"message": "Too Many Requests"
}
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "503-01",
"message": "Service Unavailable"
}
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "500-01",
"message": "Internal server error"
}
}Conversation Metadata
Add multiple conversation metadata
Add multiple issue/conversation metadata items; submit items in a batch in one request
POST
/
metadata-ingestion
/
v1
/
many-convo-metadata
Add multiple conversation metadata
curl --request POST \
--url https://api.sandbox.asapp.com/metadata-ingestion/v1/many-convo-metadata \
--header 'Content-Type: application/json' \
--header 'asapp-api-id: <api-key>' \
--header 'asapp-api-secret: <api-key>' \
--data @- <<EOF
{
"items": [
{
"externalConversationId": "id-1389",
"eventId": "eventId-1388",
"lobId": "1038",
"lobName": "manufacturing",
"groupId": "group59",
"groupName": "groupXYZ",
"agentRoutingCode": "route-13988",
"campaign": "campaign-A",
"deviceType": "TABLET",
"platform": "IOS",
"companySegment": [
"Sales",
"Marketing"
],
"companySubdivision": "operating",
"businessRule": "Apply customer's discount",
"entryType": "reactive",
"operatingSystem": "MAC_OS",
"browserType": "Safari",
"browserVersion": "14.1.2",
"attributes": [
{
"name": "attr1_name",
"value": "attr1_value"
},
{
"name": "attr2_name",
"value": "attr2_value"
}
]
},
{
"externlConversationId": "issue1390",
"eventId": "eventId-1268",
"lobId": "930",
"lobName": "retail",
"groupId": "store-93",
"groupName": "PlazaA",
"agentRoutingCode": "route-1983",
"campaign": "campaign-B",
"deviceType": "PHONE",
"platform": "ANDROID",
"companySegment": [
"SALES",
"FINANCE"
],
"companySubdivision": "operating",
"businessRule": "Apply customer's discount",
"entryType": "proactive",
"operatingSystem": "ANDROID",
"browserType": "Chrome",
"browserVersion": "103.0.5060.128",
"attributes": [
{
"name": "attr1_name",
"value": "attr1_value"
},
{
"name": "attr2_name",
"value": "attr2_value"
}
]
}
]
}
EOFimport requests
url = "https://api.sandbox.asapp.com/metadata-ingestion/v1/many-convo-metadata"
payload = { "items": [
{
"externalConversationId": "id-1389",
"eventId": "eventId-1388",
"lobId": "1038",
"lobName": "manufacturing",
"groupId": "group59",
"groupName": "groupXYZ",
"agentRoutingCode": "route-13988",
"campaign": "campaign-A",
"deviceType": "TABLET",
"platform": "IOS",
"companySegment": ["Sales", "Marketing"],
"companySubdivision": "operating",
"businessRule": "Apply customer's discount",
"entryType": "reactive",
"operatingSystem": "MAC_OS",
"browserType": "Safari",
"browserVersion": "14.1.2",
"attributes": [
{
"name": "attr1_name",
"value": "attr1_value"
},
{
"name": "attr2_name",
"value": "attr2_value"
}
]
},
{
"externlConversationId": "issue1390",
"eventId": "eventId-1268",
"lobId": "930",
"lobName": "retail",
"groupId": "store-93",
"groupName": "PlazaA",
"agentRoutingCode": "route-1983",
"campaign": "campaign-B",
"deviceType": "PHONE",
"platform": "ANDROID",
"companySegment": ["SALES", "FINANCE"],
"companySubdivision": "operating",
"businessRule": "Apply customer's discount",
"entryType": "proactive",
"operatingSystem": "ANDROID",
"browserType": "Chrome",
"browserVersion": "103.0.5060.128",
"attributes": [
{
"name": "attr1_name",
"value": "attr1_value"
},
{
"name": "attr2_name",
"value": "attr2_value"
}
]
}
] }
headers = {
"asapp-api-id": "<api-key>",
"asapp-api-secret": "<api-key>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {
'asapp-api-id': '<api-key>',
'asapp-api-secret': '<api-key>',
'Content-Type': 'application/json'
},
body: JSON.stringify({
items: [
{
externalConversationId: 'id-1389',
eventId: 'eventId-1388',
lobId: '1038',
lobName: 'manufacturing',
groupId: 'group59',
groupName: 'groupXYZ',
agentRoutingCode: 'route-13988',
campaign: 'campaign-A',
deviceType: 'TABLET',
platform: 'IOS',
companySegment: ['Sales', 'Marketing'],
companySubdivision: 'operating',
businessRule: 'Apply customer\'s discount',
entryType: 'reactive',
operatingSystem: 'MAC_OS',
browserType: 'Safari',
browserVersion: '14.1.2',
attributes: [
{name: 'attr1_name', value: 'attr1_value'},
{name: 'attr2_name', value: 'attr2_value'}
]
},
{
externlConversationId: 'issue1390',
eventId: 'eventId-1268',
lobId: '930',
lobName: 'retail',
groupId: 'store-93',
groupName: 'PlazaA',
agentRoutingCode: 'route-1983',
campaign: 'campaign-B',
deviceType: 'PHONE',
platform: 'ANDROID',
companySegment: ['SALES', 'FINANCE'],
companySubdivision: 'operating',
businessRule: 'Apply customer\'s discount',
entryType: 'proactive',
operatingSystem: 'ANDROID',
browserType: 'Chrome',
browserVersion: '103.0.5060.128',
attributes: [
{name: 'attr1_name', value: 'attr1_value'},
{name: 'attr2_name', value: 'attr2_value'}
]
}
]
})
};
fetch('https://api.sandbox.asapp.com/metadata-ingestion/v1/many-convo-metadata', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.sandbox.asapp.com/metadata-ingestion/v1/many-convo-metadata",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'items' => [
[
'externalConversationId' => 'id-1389',
'eventId' => 'eventId-1388',
'lobId' => '1038',
'lobName' => 'manufacturing',
'groupId' => 'group59',
'groupName' => 'groupXYZ',
'agentRoutingCode' => 'route-13988',
'campaign' => 'campaign-A',
'deviceType' => 'TABLET',
'platform' => 'IOS',
'companySegment' => [
'Sales',
'Marketing'
],
'companySubdivision' => 'operating',
'businessRule' => 'Apply customer\'s discount',
'entryType' => 'reactive',
'operatingSystem' => 'MAC_OS',
'browserType' => 'Safari',
'browserVersion' => '14.1.2',
'attributes' => [
[
'name' => 'attr1_name',
'value' => 'attr1_value'
],
[
'name' => 'attr2_name',
'value' => 'attr2_value'
]
]
],
[
'externlConversationId' => 'issue1390',
'eventId' => 'eventId-1268',
'lobId' => '930',
'lobName' => 'retail',
'groupId' => 'store-93',
'groupName' => 'PlazaA',
'agentRoutingCode' => 'route-1983',
'campaign' => 'campaign-B',
'deviceType' => 'PHONE',
'platform' => 'ANDROID',
'companySegment' => [
'SALES',
'FINANCE'
],
'companySubdivision' => 'operating',
'businessRule' => 'Apply customer\'s discount',
'entryType' => 'proactive',
'operatingSystem' => 'ANDROID',
'browserType' => 'Chrome',
'browserVersion' => '103.0.5060.128',
'attributes' => [
[
'name' => 'attr1_name',
'value' => 'attr1_value'
],
[
'name' => 'attr2_name',
'value' => 'attr2_value'
]
]
]
]
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json",
"asapp-api-id: <api-key>",
"asapp-api-secret: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.sandbox.asapp.com/metadata-ingestion/v1/many-convo-metadata"
payload := strings.NewReader("{\n \"items\": [\n {\n \"externalConversationId\": \"id-1389\",\n \"eventId\": \"eventId-1388\",\n \"lobId\": \"1038\",\n \"lobName\": \"manufacturing\",\n \"groupId\": \"group59\",\n \"groupName\": \"groupXYZ\",\n \"agentRoutingCode\": \"route-13988\",\n \"campaign\": \"campaign-A\",\n \"deviceType\": \"TABLET\",\n \"platform\": \"IOS\",\n \"companySegment\": [\n \"Sales\",\n \"Marketing\"\n ],\n \"companySubdivision\": \"operating\",\n \"businessRule\": \"Apply customer's discount\",\n \"entryType\": \"reactive\",\n \"operatingSystem\": \"MAC_OS\",\n \"browserType\": \"Safari\",\n \"browserVersion\": \"14.1.2\",\n \"attributes\": [\n {\n \"name\": \"attr1_name\",\n \"value\": \"attr1_value\"\n },\n {\n \"name\": \"attr2_name\",\n \"value\": \"attr2_value\"\n }\n ]\n },\n {\n \"externlConversationId\": \"issue1390\",\n \"eventId\": \"eventId-1268\",\n \"lobId\": \"930\",\n \"lobName\": \"retail\",\n \"groupId\": \"store-93\",\n \"groupName\": \"PlazaA\",\n \"agentRoutingCode\": \"route-1983\",\n \"campaign\": \"campaign-B\",\n \"deviceType\": \"PHONE\",\n \"platform\": \"ANDROID\",\n \"companySegment\": [\n \"SALES\",\n \"FINANCE\"\n ],\n \"companySubdivision\": \"operating\",\n \"businessRule\": \"Apply customer's discount\",\n \"entryType\": \"proactive\",\n \"operatingSystem\": \"ANDROID\",\n \"browserType\": \"Chrome\",\n \"browserVersion\": \"103.0.5060.128\",\n \"attributes\": [\n {\n \"name\": \"attr1_name\",\n \"value\": \"attr1_value\"\n },\n {\n \"name\": \"attr2_name\",\n \"value\": \"attr2_value\"\n }\n ]\n }\n ]\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("asapp-api-id", "<api-key>")
req.Header.Add("asapp-api-secret", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.sandbox.asapp.com/metadata-ingestion/v1/many-convo-metadata")
.header("asapp-api-id", "<api-key>")
.header("asapp-api-secret", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"items\": [\n {\n \"externalConversationId\": \"id-1389\",\n \"eventId\": \"eventId-1388\",\n \"lobId\": \"1038\",\n \"lobName\": \"manufacturing\",\n \"groupId\": \"group59\",\n \"groupName\": \"groupXYZ\",\n \"agentRoutingCode\": \"route-13988\",\n \"campaign\": \"campaign-A\",\n \"deviceType\": \"TABLET\",\n \"platform\": \"IOS\",\n \"companySegment\": [\n \"Sales\",\n \"Marketing\"\n ],\n \"companySubdivision\": \"operating\",\n \"businessRule\": \"Apply customer's discount\",\n \"entryType\": \"reactive\",\n \"operatingSystem\": \"MAC_OS\",\n \"browserType\": \"Safari\",\n \"browserVersion\": \"14.1.2\",\n \"attributes\": [\n {\n \"name\": \"attr1_name\",\n \"value\": \"attr1_value\"\n },\n {\n \"name\": \"attr2_name\",\n \"value\": \"attr2_value\"\n }\n ]\n },\n {\n \"externlConversationId\": \"issue1390\",\n \"eventId\": \"eventId-1268\",\n \"lobId\": \"930\",\n \"lobName\": \"retail\",\n \"groupId\": \"store-93\",\n \"groupName\": \"PlazaA\",\n \"agentRoutingCode\": \"route-1983\",\n \"campaign\": \"campaign-B\",\n \"deviceType\": \"PHONE\",\n \"platform\": \"ANDROID\",\n \"companySegment\": [\n \"SALES\",\n \"FINANCE\"\n ],\n \"companySubdivision\": \"operating\",\n \"businessRule\": \"Apply customer's discount\",\n \"entryType\": \"proactive\",\n \"operatingSystem\": \"ANDROID\",\n \"browserType\": \"Chrome\",\n \"browserVersion\": \"103.0.5060.128\",\n \"attributes\": [\n {\n \"name\": \"attr1_name\",\n \"value\": \"attr1_value\"\n },\n {\n \"name\": \"attr2_name\",\n \"value\": \"attr2_value\"\n }\n ]\n }\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.sandbox.asapp.com/metadata-ingestion/v1/many-convo-metadata")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["asapp-api-id"] = '<api-key>'
request["asapp-api-secret"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"items\": [\n {\n \"externalConversationId\": \"id-1389\",\n \"eventId\": \"eventId-1388\",\n \"lobId\": \"1038\",\n \"lobName\": \"manufacturing\",\n \"groupId\": \"group59\",\n \"groupName\": \"groupXYZ\",\n \"agentRoutingCode\": \"route-13988\",\n \"campaign\": \"campaign-A\",\n \"deviceType\": \"TABLET\",\n \"platform\": \"IOS\",\n \"companySegment\": [\n \"Sales\",\n \"Marketing\"\n ],\n \"companySubdivision\": \"operating\",\n \"businessRule\": \"Apply customer's discount\",\n \"entryType\": \"reactive\",\n \"operatingSystem\": \"MAC_OS\",\n \"browserType\": \"Safari\",\n \"browserVersion\": \"14.1.2\",\n \"attributes\": [\n {\n \"name\": \"attr1_name\",\n \"value\": \"attr1_value\"\n },\n {\n \"name\": \"attr2_name\",\n \"value\": \"attr2_value\"\n }\n ]\n },\n {\n \"externlConversationId\": \"issue1390\",\n \"eventId\": \"eventId-1268\",\n \"lobId\": \"930\",\n \"lobName\": \"retail\",\n \"groupId\": \"store-93\",\n \"groupName\": \"PlazaA\",\n \"agentRoutingCode\": \"route-1983\",\n \"campaign\": \"campaign-B\",\n \"deviceType\": \"PHONE\",\n \"platform\": \"ANDROID\",\n \"companySegment\": [\n \"SALES\",\n \"FINANCE\"\n ],\n \"companySubdivision\": \"operating\",\n \"businessRule\": \"Apply customer's discount\",\n \"entryType\": \"proactive\",\n \"operatingSystem\": \"ANDROID\",\n \"browserType\": \"Chrome\",\n \"browserVersion\": \"103.0.5060.128\",\n \"attributes\": [\n {\n \"name\": \"attr1_name\",\n \"value\": \"attr1_value\"\n },\n {\n \"name\": \"attr2_name\",\n \"value\": \"attr2_value\"\n }\n ]\n }\n ]\n}"
response = http.request(request)
puts response.read_body{
"errorCount": 1,
"results": [
{
"eventId": "5484e507-feaf-11ec-bfc1-fda566fa9333",
"error": "FAIL_BAD_PARAMS: ERROR: agent id cannot be blank"
},
{
"eventId": "fcf99667-feaf-11ec-a42e-11799134528c",
"error": ""
}
]
}{
"errorCount": 1,
"results": [
{
"eventId": "5484e507-feaf-11ec-bfc1-fda566fa9333",
"error": "FAIL_BAD_PARAMS: ERROR: agent id cannot be blank"
},
{
"eventId": "fcf99667-feaf-11ec-a42e-11799134528c",
"error": ""
}
]
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "401-01",
"message": "Unauthorized"
}
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "403-01",
"message": "Forbidden Response"
}
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "404-01",
"message": "Not Found"
}
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "409-01",
"message": "Conflict"
}
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "413-01",
"message": "Request Entity Too Large"
}
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "422-01",
"message": "Unprocessable Entity"
}
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "429-01",
"message": "Too Many Requests"
}
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "503-01",
"message": "Service Unavailable"
}
}{
"error": {
"requestId": "8e033668-9f1a-11ec-b909-0242ac120002",
"code": "500-01",
"message": "Internal server error"
}
}Body
application/json
A request to send more than one conversation metadata attributes; send a list of items
Required array length:
1 - 1000 elementsShow child attributes
Show child attributes
Response
200 - Success | Partial Success Submit a batch of items to the service to be ingested. Record can be traced back to the submitted record by the eventId. If any of the records encounter issue during the ingestion, a message sent status will be returned with an error message for each record. A 200 success is returned as long as there is one item ingested successfully, i.e., "partial success".
Was this page helpful?
⌘I