You are in control of user management within ASAPP. This includes inviting users, granting access to applications, and assigning specific permissions for features and tooling.

Managing users for ASAPP dashboard is separate from the Digital Agent Desk

Manage users from within the ASAPP dashboard, including inviting users, deleting users, and managing application access and permissions.

We also support SSO, allowing you to manage user access via your own auth system.

Invite Users

To Invite Users:

  • Navigate to Home > Admin > User management
  • Click Invite Users
  • Enter in the email and name for the user.
    • By default, users have the “Basic” role, but you may choose others. We will cover roles and permissions further below.
    • You may invite multiple users at once.

Roles and Permissions

By default, all users must have the Basic role, allowing them to log in to the dashboard. But you may create and assign as many roles as you like per given user.

Each role must be assigned to one or more Applications. Additionally, there are the permissions for various features and tooling.

The exact permissions available may vary based on your organization’s setup and the ASAPP products you’re using. Contact your ASAPP account team for a complete list of permissions and guidance on best practices for your specific use case.

SSO

If you want to manage access to ASAPP via your own IDP, we support SSO via OpenID Connect and SAML.

If you are interested in using SSO, please reach out to your ASAPP account team to get set up.

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