AutoCompose Updates

AutoCompose Sandbox is a playground environment that allows administrators to preview and test the AutoCompose experience before integration. The sandbox provides a realistic simulation of how agents will interact with AutoCompose’s suggestion features, including:

• Complete response suggestions above the composer
• In-line suggestions while typing
• Custom response management through the AutoCompose panel
• Access to the global response library

The sandbox environment helps administrators understand the agent experience and evaluate AutoCompose’s capabilities firsthand.

AutoCompose now supports configuration of the global response list in ASAPP’s AI-Console. Users can manage responses through bulk uploads via CSV files or targeted edits in the UI. This self-serve capability enables teams to maintain an up-to-date response library that improves suggestion quality and coverage for agents.