Import and Export Flows

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Feature Release

This is the announcement for an upcoming ASAPP feature. Your ASAPP account team will provide a target release date and can direct you to more detailed information as needed.

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Overview

Provide flow builders with the ability to promote a flow from lower environments into production environments.

Export Button is available in the lower environment company marker to download a JSON file containing the flow details for a specific version.

Further, there is an import function in the production environment company marker where a user can upload (import) a JSON file with the flow details for a particular version.

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Use and Impact

This feature allows flow builders to export the JSON file for a given flow and then import the JSON file into to the production company marker. This allows the user to promote the flow from the lower environments into the production environment.

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How it Works

In AI Console, a user navigates to the Flows tab of Virtual Agent to import a version of the flow.

The user navigates to the list of flows in the Virtual Agent tooling and clicks the “Import flow” button. The normal window to find and upload a file on the computer is brought up.

• If the flow already exists it will be auto-incremented to a new version to save it.
• If the flow does not exist it is saved with the associated index file and the version set is #1. Users can select the flow and choose to export.

Export pop-up allows users to select the version to export.

They can also choose an environment to import a flow.