GenerativeAgent provides extensive multilingual support for both Voice and Digital Messaging (Chat) channels, enabling you to serve customers in their preferred language across a wide range of global markets. Each session operates in a single language. Once a conversation begins, the language cannot be changed mid-session.Documentation Index
Fetch the complete documentation index at: https://docs.asapp.com/llms.txt
Use this file to discover all available pages before exploring further.
Configuring Language Support
To enable a specific language for your deployment, contact your ASAPP team. They will assist you in configuring the desired language for both Chat and Voice channels based on your requirements.While GenerativeAgent supports a wide range of languages, the quality of language understanding and generation may vary based on the specific language and the amount of training data available for that language.ASAPP continuously works to improve language support and expand the range of languages available for deployment.
Supported Languages
GenerativeAgent is developed and tested primarily in English and Spanish. All other supported languages are available for deployment upon request.| Language | Chat | Voice |
|---|---|---|
| 🇸🇦 Arabic | ✓ | ✗ |
| 🇦🇪 Arabic (Gulf) | ✓ | ✗ |
| 🇧🇬 Bulgarian | ✓ | ✗ |
| 🇪🇸 Catalan | ✓ | ✓ |
| 🇭🇰 Chinese (Cantonese) | ✓ | ✓ |
| 🇨🇳 Chinese (Mandarin) | ✓ | ✓ |
| 🇨🇿 Czech | ✓ | ✓ |
| 🇩🇰 Danish | ✓ | ✓ |
| 🇳🇱 Dutch | ✓ | ✓ |
| 🇧🇪 Dutch (Belgian) | ✓ | ✗ |
| 🇦🇺 English (Australian) | ✓ | ✓ |
| 🇬🇧 English (British) | ✓ | ✓ |
| 🇮🇳 English (Indian) | ✓ | ✓ |
| 🇳🇿 English (New Zealand) | ✓ | ✓ |
| 🇿🇦 English (South African) | ✓ | ✗ |
| 🇺🇸 English (US) | ✓ | ✓ |
| 🏴 English (Welsh) | ✓ | ✗ |
| Language | Chat | Voice |
|---|---|---|
| 🇪🇪 Estonian | ✓ | ✓ |
| 🇫🇮 Finnish | ✓ | ✓ |
| 🇧🇪 Flemish | ✓ | ✗ |
| 🇫🇷 French | ✓ | ✓ |
| 🇧🇪 French (Belgian) | ✓ | ✓ |
| 🇨🇦 French (Canadian) | ✓ | ✓ |
| 🇩🇪 German | ✓ | ✓ |
| 🇦🇹 German (Austrian) | ✓ | ✗ |
| 🇨🇭 German (Swiss standard) | ✓ | ✓ |
| 🇬🇷 Greek | ✓ | ✗ |
| 🇮🇳 Hindi | ✓ | ✓ |
| 🇭🇺 Hungarian | ✓ | ✗ |
| 🇮🇸 Icelandic | ✓ | ✗ |
| 🇮🇩 Indonesian | ✓ | ✗ |
| 🇮🇹 Italian | ✓ | ✓ |
| 🇯🇵 Japanese | ✓ | ✓ |
| 🇰🇷 Korean | ✓ | ✓ |
| 🇱🇻 Latvian | ✓ | ✗ |
| 🇱🇹 Lithuanian | ✓ | ✗ |
| Language | Chat | Voice |
|---|---|---|
| 🇲🇾 Malay | ✓ | ✗ |
| 🇳🇴 Norwegian | ✓ | ✓ |
| 🇵🇱 Polish | ✓ | ✓ |
| 🇧🇷 Portuguese (Brazilian) | ✓ | ✓ |
| 🇵🇹 Portuguese (European) | ✓ | ✓ |
| 🇷🇴 Romanian | ✓ | ✓ |
| 🇷🇺 Russian | ✓ | ✓ |
| 🇸🇰 Slovak | ✓ | ✗ |
| 🇦🇷 Spanish (Latin America) | ✓ | ✓ |
| 🇪🇸 Spanish (Spain) | ✓ | ✓ |
| 🇸🇪 Swedish | ✓ | ✓ |
| 🇵🇭 Tagalog | ✓ | ✓ |
| 🇮🇳 Tamil | ✓ | ✓ |
| 🇹🇭 Thai | ✓ | ✗ |
| 🇹🇷 Turkish | ✓ | ✓ |
| 🇺🇦 Ukrainian | ✓ | ✗ |
| 🇻🇳 Vietnamese | ✓ | ✗ |
| 🏴 Welsh | ✓ | ✗ |
Unicode and Script Support
GenerativeAgent supports Unicode across all languages, including:- Double-byte characters for languages such as Japanese, Chinese, and Korean
- Cyrillic script for languages such as Russian, Ukrainian, and Bulgarian
- Right-to-left (RTL) scripts for languages such as Arabic
Next Steps
Configure Voice
Customize the voice settings for your GenerativeAgent, including voice selection and preview options.
Tasks & Functions
Build and refine the tasks and functions that power your GenerativeAgent’s conversations.
Connect your Knowledge Base
Sync your knowledge base with GenerativeAgent to provide accurate, up-to-date responses.
Test your GenerativeAgent
Use the Previewer to test and validate your GenerativeAgent configuration before going live.